1. What Kenva is
Kenva is a personal CRM service that lets an AI assistant (currently Claude) save and recall notes about your contacts, stored as files in your own Google Drive. Kenva acts as a bridge between your assistant and your Drive; it is not a data storage service, an email service, or an AI assistant itself.
Kenva is operated by ALFREDHQ LLC, an Oregon limited liability company (“we,” “us,” “our”). References to Kenva in these terms mean the service; references to us mean ALFREDHQ LLC.
2. Your account
You sign in with your Google account and must be at least 18 years old. You're responsible for activity that happens under your account and for keeping access to your Google account secure. One account is for one person's use.
3. Free trial and payment
New accounts start with a free trial (currently 5 weeks) that begins when you connect your Google Drive. No card is required for the trial. When the trial ends, Kenva stops responding inside your assistant until you purchase a plan — your files in Drive are unaffected.
Paid access is a one-time payment for the life of the product, at the price shown at checkout (early-seat pricing is limited and changes as tiers sell out). "Life of the product" means for as long as we operate Kenva; it is not a promise that the service will exist forever — but because your notes live in your own Drive, they remain yours and readable even if Kenva shuts down.
Refunds. If Kenva isn't for you, email kenvaapp@gmail.com within 14 days of your purchase and we'll refund it in full — no questions asked. After 14 days, refunds are at our discretion; write to us anyway and we'd rather fix the problem than argue about it. Refunds are issued to the original payment method, and access ends when a refund is issued.
4. Your data stays yours
You own the notes Kenva saves. They sit in a folder in your Google Drive, in plain files you can open, edit, move, or delete without our involvement. We claim no rights over them beyond what's needed to move them between your assistant and your Drive at your request. See the Privacy Policy for details on the little we do store.
5. Acceptable use
Don't use Kenva to break the law or to harm others. In particular, don't:
- store or process information about people in ways that violate applicable privacy or data-protection laws;
- attempt to probe, overload, or disrupt the service, or access another person's account or data;
- resell, sublicense, or offer Kenva as a service to third parties without our written agreement;
- use Kenva to send spam or unsolicited outreach at scale.
We may suspend or terminate accounts that violate these terms.
6. Third-party services
Kenva depends on services we don't control — Google (sign-in and Drive), Anthropic (Claude), and our hosting and payment providers. Your use of those services is governed by their own terms. If a third party changes or withdraws something Kenva depends on (for example, an API), parts of Kenva may stop working; we'll do our best to adapt, but we can't guarantee their behavior.
7. Service changes and availability
We're a small product improving continuously. Features may change, and occasional downtime happens. We'll aim to give notice of material changes, but we don't guarantee uninterrupted availability.
8. Disclaimers
Kenva is provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. AI assistants can make mistakes; verify anything important before acting on it. We are not responsible for the content of notes you or your assistant create.
9. Limitation of liability
To the maximum extent permitted by law, Kenva and its operator will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose (or $50 if you paid nothing).
10. Governing law and disputes
These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these terms or your use of Kenva will be brought exclusively in the state or federal courts located in Multnomah County, Oregon, and you consent to the jurisdiction of those courts. Nothing here prevents either of us from bringing a claim in small-claims court where it qualifies.
If any provision of these terms is found unenforceable, the rest remains in effect.
11. Termination and contact
You can stop using Kenva at any time — your files stay in your Drive either way. We may suspend or terminate accounts that violate section 5; where reasonable, we'll warn you first. Sections that by their nature should survive termination (4, 8, and 9) do so.
Questions about these terms: kenvaapp@gmail.com. Kenva is operated by ALFREDHQ LLC, Portland, Oregon.